• The LANG Companies, Inc. has a “non-return” policy.
  • A 20% restocking fee will be charged for all refusals, and credit terms may be adjusted.
  • Cancellations and changes to orders must be made a minimum of 15 days prior to requested ship date.
  • All claims, shortages, or discrepancies must be reported within 21 days from receipt of shipment.
  • No action may be taken if not reported within the above stated period.